AS SEEN ON TV

Service, delivery & product were great

Let’s be absolutely honest from the start Ryobi tools are not fantastic. They are very much a middle of the road or budget tool. The thing that they excel at is having such a massive range in terms of equipment, tools, batteries et cetera that they quite literally have something for every possible task. I have been using Ryobi tools since a fateful visit to a B&Q branch many years ago following the death of my previous drill. As I walked in, I found a Ryobi kit on special offer. This was back in the days when they were dark blue and came with NiCd batteries. Over the next few years if I needed a cordless tool, I instinctively went for a Ryobi because their bare tools are so much cheaper than having to buy a new battery to go with a new brand. Over a period of many years I’ve ended up with drills, saws, files, sanders, lawnmowers blowers, hedge trimmer, lawn edging tools impact driver, impact wrench…. Pretty much anything I need in terms of any sort of power tooI, I will buy Ryobi. On the whole, they’ve been fairly reliable I have had a couple of tools fail on me. A sander that started smoking after only a few months use. I’ve had a drill that’s chuck snapped in half midway through one of its earlier jobs. I’ve had a lawnmower which decided one day it would never turn on again. Any tool that was still within its warranty period Ryobi will happily exchange. I’ve generally purchased them all for a specific job. If it continues to work after that job is completed I call that a bonus if not they are cheap enough tools to be considered disposable. I do find it slightly annoying that within one specific tool type, Ryobi have maybe four or five different price points which shows they are able to make a good quality tool and then they simply step back from that to increase the volume of brittle plastic and reduce motor quality, wiring quality or switch toughness until it gets to a point where the product is barely usable. An example plays their current range of jigsaws.. you can buy a Ryobi cordless basic jigsaw for around the £40 mark yet Ryobi also make a jigsaw that uses the same battery but they sell for over 140. The only difference is they’ve priced the lower quality one down to a point where it’s not going to last any more than a few months of basic use. I’d much rather Ryobi said “we are only going to sell quality and offer a long guarantee” and reposition themselves in a place where they’re able to be regarded as a high-quality longer lasting alternative to the ‘perceived quality’ big brands.

Made the job a lot easier

Easy to use light to hold even with arthritic hands.

Great value and service for the money.

Great online shopping and the App is easy to navigate .

Well made and good value for money. Already had a battery so just bought the bare kit.