RYOBI® HAND TOOLS LIFETIME GUARANTEE

  • Faulty RYOBI® HAND TOOLS can be replaced or repaired free of charge under a lifetime guarantee should they break during normal usage due to material or manufacturing fault. This excludes HAND TOOLS without apparent fault, worn out but still functional, rusty, burnt, abused, modified, transformed, ground, welded, used for other purposes than the normal use, destroyed by neglect or intentionally.
     
    Terms of RYOBI® HAND TOOLS Lifetime Guarantee*
     
    Lifetime Guarantee is granted by Techtronic Industries GmbH, Max-Eyth Str. 10, 71364 Winnenden, Germany.

    Lifetime is defined as the period of time a tool can be expected to last under normal use and conditions.

    Your dated proof of purchase or sales receipt must accompany all requests and claims under this warranty coverage.

    In order to assert the guarantee, you must inform the guarantor by contacting your local store (1) that a defect occurred in the hand tool (exact description of the defect); (2) at what time the defect occurred; (3) about the date of purchase proven by a copy of the sales receipt or another proof of purchase; (4) about the name of the seller (the company); (5) about the guarantee you are requesting (replacement or repair).

    This guarantee is granted to the original retail purchaser only and may not be transferred or assigned to subsequent owners.

    The RYOBI® guarantee for Handtools is valid in the European Economical Areas (EEA), Switzerland and United Kingdom. Outside these areas, please contact the retailer where the purchase was made to find out if another guarantee applies. Alternatively, you can check the sales network on www.ryobitools.eu if you are unsure.

    Your statutory consumer rights in case of product defects remain unaffected. These rights are not restricted by this guarantee and continue to be free of charge.

    This guarantee excludes all RYOBI® measuring devices.

*Limited. Subject to certain exceptions, RYOBI® will repair or replace any hand tool which, after examination, is determined by RYOBI® to be defective in material or workmanship. This warranty does not apply to damage that RYOBI® determines to be from misuse, inappropriate use, alterations/modifications, failure to follow the instruction manual, abuse, normal wear and tear, lack of maintenance, consumable items, fair wear and tear of component parts or accidents.