Warranty T&C’s

Ryobi® warranty application conditions

All Ryobi Power Tools and Lawn and Garden Tools are guaranteed against manufacturing defects and defective parts for a period of 24 months from the date of purchase, as stated on the original invoice or receipt supplied by the retailer and given to the end user. Please keep your invoice as proof of the date of purchase.

This guarantee does not cover:

• Product that has been used for commercial purposes
  
• Product that is incomplete when submitted for repair
  
• Damage or liability caused by or occurring as a result of misuse, abuse, accidental or intentional acts by the user, improper handling, unreasonable use or negligence
  
• Failure by the end user to comply with operating procedures outlined in the product manual
  
• Attempted repair by non-qualified professional and unauthorised repairs
  
• Deterioration caused by normal wear and tear, including but not restricted to, spark plugs, drive / tooth belts, air filter, brushes, pump valves, bearings and piston rings
  
• Unauthorised or improper use or maintenance, or overloading
  
• Accessories, including but not restricted to, battery packs, light bulbs, blades, fittings, bags, fuses and fuel.
  
• Modification or use of accessories and/or attachments not specifically confirmed as compatible by Ryobi.
  

If we are unable to repair your tool for any reason, we reserve the right to replace the tool with an item of equivalent or improved specification.

In the event of a malfunction, please contact your nearest Approved Service Agent and arrange to take the complete product to them. Alternatively you can contact our After Sales Support Team for assistance:

By our website:
For easy technical support or information about your product or warranty.
Please sign up for MyRyobi® area.

By phone:
UK Customers: 0800 389 0305  /   ROI Customers: 00 44 (0)1628 894 400
* Please ensure that you have your tool available for reference when you call our Helpline

This guarantee does not affect your legal rights concerning defective products. Further information regarding your guarantee can be found in your user manual.